AI commerce for WhatsApp · built for Sri Lanka

Your best salesperson now works 24/7 on WhatsApp

Sellora answers every customer instantly - in Sinhala, English, or Singlish - recommends your products with photos, understands voice notes and pictures, and takes confirmed orders straight into your dashboard. While you sleep.

3 languages, auto-detected voice notes understood photo → product match0 missed customers
What Sellora does

Everything a great shop assistant does - automatically

Powered by the latest AI models, grounded strictly in your catalogue and policies. It never invents products, prices, or promises.

Chats like your best salesperson

Warm, natural conversation - never argues, never gets tired. Recommends the right products, suggests alternatives when something is out of stock, and gently closes the sale.

Sinhala · English · Singlish

Detects the language of every message and replies in kind - real spoken Sinhala, not machine translation. You control which languages are enabled.

Understands voice notes

Customers love voice messages. Sellora transcribes and answers them like any text - no "please type your message".

Photo → product match

A customer sends a photo of what they want; Sellora identifies it, finds it in your catalogue, and offers the exact item - or the closest match you stock. Photos are never stored.

Takes real orders, safely

Collects name, phone, and address, shows a full summary, and only places the order after the customer confirms. Order numbers are real - never invented.

Stock that manages itself

Stock is deducted the moment an order ships and restored if it is cancelled. Low-stock alerts before you sell out.

Product photos in chat

Every recommendation arrives with the product photo and price - served from a global CDN so it is instant on any connection.

Human handoff when it matters

Upset customer? Refund question? Sellora apologises once, alerts your team on WhatsApp, and goes quiet until you hand the chat back.

Order status updates

Confirmed, shipped, delivered - customers get a friendly WhatsApp update at every step, automatically.

How it works

Live in days, not months

We handle the WhatsApp and AI setup. You add your products. Customers start buying.

We connect your WhatsApp

Your business number is linked to Sellora via the official WhatsApp Business API - fully approved by Meta.

Add products & policies

Upload products with photos, prices, and stock in your dashboard. Add delivery and payment FAQs once.

The AI starts selling

Every message gets an instant, natural answer in the customer's language - with photos, prices, and availability.

You fulfil & grow

Confirmed orders land in your dashboard. Ship with one click - stock updates and the customer is notified automatically.

Built for how Sri Lanka really chats

Three languages. One natural voice.

Sellora detects each message's language automatically and mirrors it - including romanized Singlish, the way people actually type on WhatsApp. Anything else falls back to English.

සිංහල
Natural spoken Sinhala - not textbook translations
Singlish
"order eka confirm karanna one" - understood perfectly
English
Clear, friendly English for everyone else
Your command centre

A clean dashboard for your whole store

Everything the bot sells, you control - from any device, desktop or mobile.

  • Live dashboard: revenue chart, orders today, top products, low-stock alerts
  • Products & stock with photo galleries - what you upload is what the bot sells
  • Order pipeline: confirm → ship → deliver, with automatic stock deduction
  • Conversation inbox - read every chat, pause the bot, and hand it back when your team is done
  • Team accounts with roles: admins run the store, staff handle daily orders
  • Store settings: greeting, extra bot rules, language toggles, handoff alerts
Security

Built like a bank, chats like a friend

Encrypted secrets

API keys and WhatsApp tokens are AES-256 encrypted at rest and never shown to anyone - not even in the admin panel.

Complete audit trail

Every change - every price edit, stock update, and order action - is recorded immutably with who, what, and when.

True store isolation

Each store’s products, orders, and chats are fully separated. Your data is yours alone.

Verified webhooks & roles

Signed WhatsApp webhooks, role-based access, session protection, and rate limiting throughout.

Pricing

Simple plans that pay for themselves

One recovered missed customer usually covers the month. Start with a free trial - no card needed.

Starter

LKR 7,500 /month
For small shops getting started with WhatsApp sales.
  • AI salesperson on your WhatsApp number
  • Sinhala, English & Singlish
  • Up to 100 products
  • Orders, stock & dashboard
  • Email support
Start free trial

Enterprise

Let's talk
Multiple brands, custom AI behaviour, dedicated support.
  • Everything in Growth
  • Multiple stores / brands
  • Custom bot rules & tone
  • Dedicated account manager
  • SLA & onboarding assistance
Contact sales
FAQ

Questions, answered

Do I need a new phone number?

You can use your existing business number or a new one. We connect it through the official WhatsApp Business (Cloud) API, approved by Meta - no unofficial tools, no ban risk.

Will the bot say wrong things about my products?

No. Sellora only answers from your actual catalogue and FAQs. If something isn’t there, it says so honestly and suggests the closest real alternative - it never invents products, prices, or delivery promises.

What happens with angry customers or refunds?

The bot never argues. It apologises once, alerts your team on WhatsApp instantly, and stays silent on that chat until a human hands it back to the bot from the dashboard.

Can customers really order in the chat?

Yes - the bot collects the name, phone number, and delivery address, shows a full order summary, and places the order only after the customer explicitly confirms. They can also check status or cancel a pending order right in the chat.

How does stock stay accurate?

The bot never oversells: availability is checked at order time, stock is deducted when you mark an order shipped, and restored automatically if a shipped order is cancelled.

Are customer photos and voice notes stored?

Photos are analysed on the spot and never saved. Voice-note audio is never stored either - only the text transcript stays in the conversation history, like any other message.

How long does setup take?

Typically 1–3 days: we connect your WhatsApp number and configure the AI; you add products and policies. Most stores answer their first AI-handled customer the same week.

Stop losing the customers you never see

Every unanswered WhatsApp message is a sale walking away. Put Sellora on your number this week - we'll set everything up for you.

Book a free demo →