Sellora answers every customer instantly - in Sinhala, English, or Singlish - recommends your products with photos, understands voice notes and pictures, and takes confirmed orders straight into your dashboard. While you sleep.
Powered by the latest AI models, grounded strictly in your catalogue and policies. It never invents products, prices, or promises.
Warm, natural conversation - never argues, never gets tired. Recommends the right products, suggests alternatives when something is out of stock, and gently closes the sale.
Detects the language of every message and replies in kind - real spoken Sinhala, not machine translation. You control which languages are enabled.
Customers love voice messages. Sellora transcribes and answers them like any text - no "please type your message".
A customer sends a photo of what they want; Sellora identifies it, finds it in your catalogue, and offers the exact item - or the closest match you stock. Photos are never stored.
Collects name, phone, and address, shows a full summary, and only places the order after the customer confirms. Order numbers are real - never invented.
Stock is deducted the moment an order ships and restored if it is cancelled. Low-stock alerts before you sell out.
Every recommendation arrives with the product photo and price - served from a global CDN so it is instant on any connection.
Upset customer? Refund question? Sellora apologises once, alerts your team on WhatsApp, and goes quiet until you hand the chat back.
Confirmed, shipped, delivered - customers get a friendly WhatsApp update at every step, automatically.
We handle the WhatsApp and AI setup. You add your products. Customers start buying.
Your business number is linked to Sellora via the official WhatsApp Business API - fully approved by Meta.
Upload products with photos, prices, and stock in your dashboard. Add delivery and payment FAQs once.
Every message gets an instant, natural answer in the customer's language - with photos, prices, and availability.
Confirmed orders land in your dashboard. Ship with one click - stock updates and the customer is notified automatically.
Sellora detects each message's language automatically and mirrors it - including romanized Singlish, the way people actually type on WhatsApp. Anything else falls back to English.
Everything the bot sells, you control - from any device, desktop or mobile.
API keys and WhatsApp tokens are AES-256 encrypted at rest and never shown to anyone - not even in the admin panel.
Every change - every price edit, stock update, and order action - is recorded immutably with who, what, and when.
Each store’s products, orders, and chats are fully separated. Your data is yours alone.
Signed WhatsApp webhooks, role-based access, session protection, and rate limiting throughout.
One recovered missed customer usually covers the month. Start with a free trial - no card needed.
You can use your existing business number or a new one. We connect it through the official WhatsApp Business (Cloud) API, approved by Meta - no unofficial tools, no ban risk.
No. Sellora only answers from your actual catalogue and FAQs. If something isn’t there, it says so honestly and suggests the closest real alternative - it never invents products, prices, or delivery promises.
The bot never argues. It apologises once, alerts your team on WhatsApp instantly, and stays silent on that chat until a human hands it back to the bot from the dashboard.
Yes - the bot collects the name, phone number, and delivery address, shows a full order summary, and places the order only after the customer explicitly confirms. They can also check status or cancel a pending order right in the chat.
The bot never oversells: availability is checked at order time, stock is deducted when you mark an order shipped, and restored automatically if a shipped order is cancelled.
Photos are analysed on the spot and never saved. Voice-note audio is never stored either - only the text transcript stays in the conversation history, like any other message.
Typically 1–3 days: we connect your WhatsApp number and configure the AI; you add products and policies. Most stores answer their first AI-handled customer the same week.
Every unanswered WhatsApp message is a sale walking away. Put Sellora on your number this week - we'll set everything up for you.
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